1. Introduction

By accessing or using our website and services, you agree to these Terms. If you do not agree, please do not use the website or make bookings through our platform.

2. Who We Are

Bookpickgo provides online booking services for VIA Rail fares across the United States. We act as an intermediary between customers and third-party service providers, including agencies and payment processors.

3. Acceptance of Bookings & Travel Provider Terms

When you book rail tickets through Bookpickgo, your reservation is subject to the terms and conditions of the respective travel provider, including VIA Rail and other transportation partners.

Bookpickgo acts as a travel assistance and booking support platform and does not directly operate rail services or transportation systems.

4. Use of the Site & User Responsibilities

By using our website or booking services, you agree to:

• Provide accurate personal and travel information.
• Use the website and services only for lawful purposes.
• Not misuse, disrupt, or attempt unauthorized access to our systems.
• Comply with all travel rules, identification, and ticket requirements.

5. Cookies & Website Tracking

Bookpickgo uses cookies and similar technologies to improve website functionality, analyze visitor activity, and enhance your browsing experience. Some cookies are essential for the website to operate correctly.

6. Intellectual Property Rights

All website content including logos, graphics, text, booking tools, and design elements are the property of Bookpickgo or its licensors. Unauthorized copying, reproduction, or distribution is prohibited without written consent.

7. User Reviews & Feedback

Users may submit reviews, comments, or feedback regarding our services. By submitting content, you confirm that it does not violate any laws or third-party rights.

You grant Bookpickgo the right to use, display, and publish submitted feedback for service improvement and promotional purposes.

8. Pricing & Payments

Ticket prices and service fees displayed by Bookpickgo are subject to availability and may change without prior notice. Payments are processed securely through authorized payment service providers.

9. Cancellations & Refund Policy

Cancellation and refund eligibility depend on the policies of the respective travel provider, including VIA Rail ticket terms and fare conditions.

Bookpickgo assists customers with cancellation requests; however, refund approvals and timelines are determined by the travel provider.

10. External Links & Third-Party Services

Our website may contain links to third-party websites or services for customer convenience. Bookpickgo is not responsible for the content, policies, or practices of external websites.

11. Limitation of Liability

Bookpickgo shall not be held responsible for delays, cancellations, schedule changes, service interruptions, or losses caused by transportation providers or external factors.

Our maximum liability shall be limited to the amount paid for the booking assistance service provided.

12. Accuracy of Information

While we strive to keep all travel information, fares, and schedules accurate and updated, Bookpickgo does not guarantee the completeness or accuracy of all content at all times.

13. Changes to Terms & Services

Bookpickgo reserves the right to modify these Terms & Conditions or update services at any time without prior notice. Continued use of our website indicates acceptance of any revised terms.

14. Governing Law

These Terms & Conditions shall be governed and interpreted in accordance with the applicable laws of Canada. Any disputes arising from the use of our services shall be subject to the jurisdiction of the appropriate Canadian courts.

15. Contact Information

• Email: enquiry@bookpickgo.com
• Phone: +1-855-618-0829
• Website: www.bookpickgo.com